Recent Posts

Lucas County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/19/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Lucas County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (419) 473-0561

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Sylvania/West Toledo and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (419) 473-0561

When Storms or Floods hit Lucas County SERVPRO is ready!

8/16/2019 (Permalink)

SERVPRO ofSylvania/West Toledo specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lucas County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (419) 473-0561

Restoring Your Lucas County Commercial Property After A Water Damage Event

8/16/2019 (Permalink)

Flooding and water damage events at Lucas County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of SERVPRO of Sylvania/West Toledo

SERVPRO of Sylvania/West Toledo specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Our Certifications:

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Our House Is On Fire: A Walk Through, Part 1

8/14/2019 (Permalink)

Our house is on fire. 

Those are some of the last words you want to hear out of your spouse’s mouth, yet here I was listening to them through the phone at work.  I’m fairly certain I broke many laws on the drive home.  I knew he and our son were safe because it was the middle of the afternoon and we were all gone to our respective places doing what we do every day.  Our dog though, he was at home.  Trapped.  I was frantically dialing my mom repeatedly until she picked up so I could have her check on the dog.  (Don’t worry, my mom was already with him and the fireman who was giving him oxygen. Good Samaritans kicked in the door to rescue him and after a brief stay at the vet he was on the mend.)  

When you hear those words there is a period of time that surreal envelopes you.  You’re in a fog and moving by an unseen force.  Once you set eyes on your house, your home - the place you raised your children and your family celebrated life - and you see the many fire fighters working diligently to put out the flames or giving oxygen to your animals that were able to be saved, that surrealness gives way to grief.  Very heavy grief.  You hear the shattering glass and can picture which item it is that’s breaking.  You hear the firefighters tearing cabinets off the walls and your grandmother’s dishes hitting what was once your kitchen floor.  You hear them tearing into walls to make sure they got the fire completely out.  There is nothing that can prepare you for this feeling.   

So, what would be the first thing you do in a situation like this?  What are the things that should be at the top of your to-do list, right now?  This is what I did:  

  • Collect yourself - Now is not the time for emotions to control you.  Take a deep breath, accept what has happened, and get to work. 
  • Find your fireproof safe - If you have one, locate your fireproof safe and remove your important documents and items to take with you. 
  • Call your insurance company - Call your insurance company and file a claim. They will give you a claim number and more than likely let you know an adjuster will contact you once the claim has been assigned.  They may also have an inspection done to determine the cause of the fire to determine coverage for the loss. 
  • Alternative Living Expenses - Make sure you ask your insurance company about Alternative Living Expenses.  If you have it on your policy, your insurance company should be able to help you secure housing.  You’re going to need somewhere to stay.  Depending on how bad your damage is, it may take several months before you are able to move back home.  The fire department will also give you information on Red Cross and ask if you’d like them to contact them on your behalf.   
  • Get it boarded up/tarped - Arrange to have the home secured.  More than likely windows and/or doors have been blown out or kicked in and your roof may have been affected.  You’ll need to secure the home to protect whatever you may have that is salvageable from falling victim to the weather or someone entering the property. 
  • Call your doctor and pharmacy - Contact your doctor’s office and pharmacy regarding your medications.  Any medication you had may not be able to be used any longer.  Your doctor and pharmacy can help you make that determination and get those prescriptions replaced. 
  • Have utilities shut off - The fire chief will let you know when they are satisfied the fire is completely out and have a final discussion with you before they leave.  Be sure to ask if the power and gas will need to be shut off or if they had already ordered it to be done.  If you have a small kitchen fire that fills up your home with smoke and doesn't do any other damage this won’t be necessary.  For a larger fire, say a total loss, you will definitely want to make sure this is done. 
  • Give yourself time - Allow yourself time to grieve.  This is part of the process people don’t usually talk about.  When it comes to fires with a lot of damage or a total loss, you’ve just experienced a major life change and loss.  You will feel a whole host of emotions and there is going to be grief, and quite possibly a lot of it.  Give yourself time, process it, but don’t dwell in it.  The longer you stay in that phase the harder it’s going to be to do what you need to do. 

Can Carpets Be Cleaned After A Water Damage?

12/8/2017 (Permalink)

People around the Toledo, Ohio area have often asked "can my carpeting be saved after a water damage?" The answer has a couple of variables.

  1. Did the water come from a clean source such as a supply line?
  2. How long has the carpet been wet?
  3. Age of the carpet?
  4. Is the carpet Delaminated?

If The water source was clean water and you can it has not been sitting for an extended period of time chances are really god it can be saved. With that being said we then must make sure the carpets integrity will hold up when it is lifted to dry and then relayed. First we carefully remove the carpet from the tact strips, unless of course it is glue down; If that is the case we can simply extract the carpet and dry it in place. Once the carpet is lifted from the tact strip the padding is typically removed due to the fact that it is very hard to dry properly and completely. We want to make sue the pad will not hold and grow bacteria. After the pad had been removed we then put air movers under the carpet and "float" the carpet to dry. once the carpet and sub floor have dried completely new pad can be installed and the carpet can then be relayed. At that point SERVPRO of Sylvania/West Toledo can then Clean the Carpet.

Mold In your Toledo Home?

12/4/2017 (Permalink)

If you find mold growing in your Toledo, Ohio home there are a few things you should know. Mold typically is the result of water intrusion in the home along with poor ventilation. Places such as basements that tend to be damp, dark  can be a breeding ground for unwanted mold. Bathrooms are another place where mold flourishes, usually do to tubs that are not properly sealed or a lack of an exhaust fan or sometimes we find the exhaust fan may be vented directly into the attic which can cause mold to develop over a period of time. 

Thing you should do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Sylvania/West Toledo  for professional mold remediation services.

Toledo Residents:Snow Emergency Classifications

12/4/2017 (Permalink)

With winter upon us I thought it would be a good time to put out our reminder about staying safe on the road this winter.

Pursuant of Ohio Attorney General Opinion 86-023, the sheriff of a county may declare a snow emergency and temporarily close county and township roads within his jurisdiction for the preservation of the public peace. Attorney General Opinion 97-015 allows the sheriff to close state and municipal roads.

Snow Emergency Classifications

LEVEL 1: Roadways are hazardous with blowing and drifting snow. Roads may also be icy. Motorists are urged to drive very cautiously.

LEVEL 2: Roadways are hazardous with blowing and drifting snow. Roads may also be very icy. Only those who feel it is necessary to drive should be out on the roads. Contact your employer to see if you should report to work. Motorists should use extreme caution.

LEVEL 3: All roadways are closed to non-emergency personnel. No one should be driving during these conditions unless it is absolutely necessary to travel or a personal emergency exists. All employees should contact their employer to see if they should report to work. Those traveling on the roads may subject themselves to arrest.

The Wonderful World Of Weather Lore

12/4/2017 (Permalink)

Let's face it if you follow the weather in any way at all we know that it is not an exact science. Yes there are satellites to observe cloud patterns around the world, and radars are used to measure precipitation. All of this data is then plugged into super computers, which is how they come up with an educated guess.They do not control the weather. So how do we know if we are in for a mild winter or a winter filled with snow storm and cold temperatures? My Papaw always said to look to Nature, It would tell you all you need to know. Living on a farm in the Midwest he would often say a severe winter had many tell tell signs. A simple sign like an over abundance of acorns was natures way of preparing Gods creatures for a rough winter. If there weren't many acorn then winter would be mild. He also said "onion skins very thin, mild winters coming in; onion skins thick and tough, coming winter is gonna be rough." I am not sure who is more accurate the weatherman or my Papaw, but the  acorns were abundant and my onions in the garden this year were tough. My Papaw would be happy that my snow boots and snow shovel are ready! 

Molds Has Needs Too!

12/1/2017 (Permalink)

Mold is literally everywhere. Mold is outdoors, indoors, in the air we breath and on surfaces we touch everyday. 

According to Michael Pugliese, author of "The Homeowners Guide to Mold" , there are three main necessities that mold spores need to grow and thrive:


Mold spores need moist or damp areas to grow and reproduce. Area such as kitchens, laundry rooms and Bathrooms. Basements are also a very common place to find mold growing in your home. 


Mold spores need food – Mold loves porous Materials. Building materials such as drywall, wood carpet and furniture. Mold loves organic matter.

Optimum Temperatures

Mold spores thrive in temperatures 32 and 120 degrees Fahrenheit. Temperatures from about 70 - 90.  Although Mold does not die in temperatures below 32 Fahrenheit, but it will lay dormant until temperatures rise to support growth. 

Source: Pugliese, Michael. “The Homeowner’s Guide to Mold.” 4-5.

Sewage Backups. Are you Covered?

12/1/2017 (Permalink)

This past year my Daughter had the unpleasant experience of having a Sewage backup in her home in Maumee Ohio. Thankfully I work for SERVPRO of Sylvania/West Toledo so I knew the steps we needed to take. What I didn't realize was she had never added optional sewage backup coverage to her policy. A lot of people do not realize that even though many water damages to your home are covered under your homeowners policy, sewage backup is most likely not. A sewage backup requires immediate proper clean-up that can be very expensive as well it can result in damage to carpets, walls, furniture and other personal property that will be costly to replace.The cost of adding the coverage to your policy is minimal in comparison. Needless to say she is now covered!