Recent Water Damage Posts

Lucas County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/19/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Lucas County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (419) 473-0561

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Sylvania/West Toledo and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (419) 473-0561

Can Carpets Be Cleaned After A Water Damage?

12/8/2017 (Permalink)

People around the Toledo, Ohio area have often asked "can my carpeting be saved after a water damage?" The answer has a couple of variables.

  1. Did the water come from a clean source such as a supply line?
  2. How long has the carpet been wet?
  3. Age of the carpet?
  4. Is the carpet Delaminated?

If The water source was clean water and you can it has not been sitting for an extended period of time chances are really god it can be saved. With that being said we then must make sure the carpets integrity will hold up when it is lifted to dry and then relayed. First we carefully remove the carpet from the tact strips, unless of course it is glue down; If that is the case we can simply extract the carpet and dry it in place. Once the carpet is lifted from the tact strip the padding is typically removed due to the fact that it is very hard to dry properly and completely. We want to make sue the pad will not hold and grow bacteria. After the pad had been removed we then put air movers under the carpet and "float" the carpet to dry. once the carpet and sub floor have dried completely new pad can be installed and the carpet can then be relayed. At that point SERVPRO of Sylvania/West Toledo can then Clean the Carpet.

Sewage Backups. Are you Covered?

12/1/2017 (Permalink)

This past year my Daughter had the unpleasant experience of having a Sewage backup in her home in Maumee Ohio. Thankfully I work for SERVPRO of Sylvania/West Toledo so I knew the steps we needed to take. What I didn't realize was she had never added optional sewage backup coverage to her policy. A lot of people do not realize that even though many water damages to your home are covered under your homeowners policy, sewage backup is most likely not. A sewage backup requires immediate proper clean-up that can be very expensive as well it can result in damage to carpets, walls, furniture and other personal property that will be costly to replace.The cost of adding the coverage to your policy is minimal in comparison. Needless to say she is now covered! 

Water Categories As Defined By The IICRC

11/30/2017 (Permalink)


Having a water loss in your home can be traumatizing.  In addition to the tips on preventing secondary damage it is helpful to know and understand the 3 categories of water associated with a water loss.  According to the IICRC guidelines, there are 3 categories of water in a water loss: Category 1, Category 2, and Category 3.  Let’s take a look at each category:

Category 1: This is clean, sanitary water.  Sources can be faucets, toilet tanks, drinking fountains, etc.  The category can quickly change to a Category 2 however.

Category 2: This category of water is typically referred to as “grey water”, and is described as having levels of contaminates that may cause you some sickness or discomfort if ingested.  Category 2 water can come from dishwasher or washing machine overflows and sink drains.

Category 3: This is the worst category of water, it is grossly unsanitary. It used to be called, and is still sometimes referred to as, black water.  Sources of Category 3 water can be sewer backups, flooding from streams and rivers, toilet overflows with feces, and liquid that has sat and became stagnant.  

Why Use An IICRC certified Company?

11/29/2017 (Permalink)

The IICRC is a nonprofit certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries. It sets the standards for the industry.

Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied tradespersons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.

These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

When you choose a company that is IICRC certified, such as SERVPRO of Sylvania/West Toledo, you can be sure that you receive service from knowledgeable, certified technicians. 

Water Damage in Toledo: What To Do First

11/29/2017 (Permalink)

When you have a water damage in your home or business, you need to know what to do NOW. The difference in waiting just a few hours can mean hundreds, even thousands of dollars worth on additional damage.

The Five Things You Should Do NOW

1. Find And Stop The Source. If fresh water plumbing is involved turn off the valve to the fixture that is leaking. If there is no cut-off valve or you cannot locate the break, then turn off the main water supply valve to the house.

2. If the water source was clean, remove as much standing water as possible. Use a wet/dry vac if you have one never a household vacuum. Use clean, white towels, linens, blankets, to contain the water and prevent it from entering unaffected areas. Do not attempt this if the water is contaminated such as sewer water, leave this to SERVPRO of Sylvania/West Toledo.

3. Remove all items that may be damaged by water and place them in an unaffected area. Move light furniture to an unaffected area. Place aluminum foil, blocks or plastic under the legs of furniture. Wipe any water from the legs.

4. In warmer months, turn on air conditioner no lower than 72 degrees. Open drawers on any wet furniture and remove contents and spread out to dry. 

5. Call SERVPRO of Sylvania/West Toledo to do a dry out your structure. Don’t wait. SERVPRO professionals understand the critical nature of a water damage and respond quickly, even after business hours and on weekends.

Unexpected Water?

11/28/2017 (Permalink)

Basement Water Damage

We never expect to come home to a swimming pool in our basement, or a pond where our den used to be. Unfortunately a water damage can happen at any time. Whether from natural disasters, leaking roofs, frozen pipes, sewage backups, or flooding, water damage is a serious concern and a major threat to your commercial property.

Understanding the source of the water is essential for proper cleanup, as clean water from a broken pipe or a leaking roof during a rainstorm will be treated differently than floodwaters and sewage backups. Always protect your health, and let the commercial water damage experts at SERVPRO of Sylvania /West Toledo handle the cleanup and restoration of your property. SERVPRO of Sylvania/West Toledo Is an IICRC certified Franchise with the resources and knowledge to get the job done right. We are available 24/7, 365 days a year.   

How quickly cleanup begins will greatly affect the size of the loss by reducing the possibility of secondary damage. We understand the importance of preventing or mitigating mold growth after water damage in your commercial property. Mold growth can begin 24-48 hours after water damage, and starting extraction and drying as soon as possible after water damage is your best line of defense against mold.

With over 36 year of experience in the Toledo, Ohio area we understand the importance of properly removing the water and how to correctly approach the structural drying of the building. This is critical after a water damage and will prevent any long-term problems some experience after attempting water damage cleanup themselves.

For all your Remediation and Mitigation needs

Turn to the team you can trust!

Call SERVPRO of Sylvania/West Toledo Today

What to expect when you're not expecting.

11/28/2017 (Permalink)

When a water loss occurs, the single most critical factor in defining the amount of potential damage is the amount of time the structure remains abnormally wet. It is for this reason that the most critical course of action in the restorative drying process is how quickly the damage is responded to. This is the time to call in your local SERVPRO professionals.

The goal of the restoration process is to bring an abnormally wet and potentially damaged structure back to its preloss condition in the most economical and efficient manner as possible.

In the beginning of the process your SERVPRO professional must identify all affected materials. Next comes documenting what type of materials are affected. Affected Materials are then evaluated against three criteria to determine if they should be restored or replaced.

  Things are taken into account are:

 Degree of contamination

 Damage to item

 Cost of restoration verses cost of replacement.

Once material has been identified and the SERVPRO professional has decided what needs to be dried and what needs to be replaced’ they will then measure the Temperature/ Humidity for drying analysis.

 Our next step is to remove as much water as possible from the affected area.

 Furniture will be moved and blocked as necessary. It may be necessary to remove carpet pad to protect the subfloor and speed the drying process.

 The carpet will be checked for restorability, delamination and mold growth.

 Sometimes it is also necessary to include the application of a EPA- registered disinfectant.

Drying equipment such as commercial dehumidifiers and commercial air movers may be used to dry the property. The purpose of the equipment is to remove excess moisture and bring the relative humidity levels back down to normal.

The equipment is then left running for approximately three days until all affected material left in the home are at or below a goal level set by your IICRC certified SERVPRO professional.

Throughout the drying process you can expect the Technician to visit the home daily to monitor the progress of the material and to adjust equipment as necessary.

Once the SERVPRO professional has deemed the structure dry, the process of putting the home back together is now ready to begin. Soon your home will be back to normal.